What is a Purchase Order

• A Purchase Order is a legally binding document that represents the buyer's intent to purchase specific products at the prices specified on our website.
• If your question is not answered in the guidelines below, please feel free to get in touch.

Who can place a Purchase Order?

• We accept Purchase Orders from UK Schools, Councils and Local Authorities.

How to place a Purchase Order

• Submit your purchase order document to us via email to: shop@hockeyfactoryshop.co.uk
• Ensure that the document is on the official headed paper of your organisation.
• Make sure the document contains the following information:
• Purchase Order number.
• Date.
• Delivery address.
• Named recipient, their email address and telephone number.
• Invoice address.
• Email and contact information for the finance/accounts department for your organisation.
• Please provide the SKU for item/s required.
• Ensure the correct quantities required are entered.
• Where applicable, please state colour and/or size.
• If ordering any bulk hockey stick bundles, please state what sizes in what quantity will be required.

Please Note:

• Any missing or incorrect details can cause delays, so please make sure that all information is correct. 
• Where possible, we try to only dispatch Purchase Orders when all items are ready to be sent. Where items need to be ordered from the manufacturer, for example a large number of sticks or complete goalkeeping sets, there may be a delay of a few days as we wait for stock to arrive.
• As with all orders, we work to dispatch items as quickly as possible. If items are found to be out of stock or there is a long delay, you will be contacted.

All Purchase Orders received will undergo legitimacy checks before being considered accepted and entered into our system.

Credit terms are strictly 30 days from the date on the invoice. Late payment may lead to refusal of future Purchase Orders.